Elimusphere

For learners

Student Agreement

The agreement for learners using Elimusphere educational services.

Effective Date: 28th August, 2026

This Student Agreement ("Agreement") is entered into between Elimusphere Systems, the operator of the Elimusphere online learning platform ("Elimusphere," "we," "our," or "us"), and the student, parent, guardian, or authorized user ("Student," "you," or "your").

By creating an account, enrolling in a class, purchasing learning resources, accessing our platform, or using any Elimusphere services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

1. ABOUT ELIMUSPHERE

Elimusphere is a digital education platform that enables students to:

  • Book and attend live classes.
  • Access online learning materials and educational resources.
  • Complete and submit assignments.
  • Track learning progress.
  • Interact with approved teachers and tutors.
  • Participate in educational activities offered through the platform.

Elimusphere acts as a technology platform connecting learners with educational opportunities and approved educators.

2. ELIGIBILITY

2.1 Student Accounts

To use the platform, students must:

  • Provide accurate and complete registration information.
  • Maintain the security of their account credentials.
  • Use the platform only for lawful educational purposes.

2.2 Minors

Students under the age of 18 must have the consent and supervision of a parent or legal guardian where required by law.

Parents and guardians are responsible for monitoring a minor's use of the platform and ensuring compliance with this Agreement.

3. ACCOUNT RESPONSIBILITIES

Students agree to:

  • Keep login credentials confidential.
  • Notify Elimusphere immediately of unauthorized account access.
  • Maintain accurate personal information.
  • Use respectful and appropriate communication at all times.

Students are fully responsible for activities conducted through their accounts.

4. BOOKINGS AND ENROLLMENT

4.1 Class Booking

Students may book classes through the platform subject to teacher availability.

A booking is considered confirmed once:

  • Payment has been successfully processed, where applicable; and
  • A booking confirmation is issued through the platform.

4.2 Attendance

Students are responsible for:

  • Logging into scheduled classes on time.
  • Ensuring access to a stable internet connection.
  • Having the necessary devices and learning materials.

Repeated absence may affect learning progress and completion records.

5. FEES AND PAYMENTS

Students agree to pay all applicable fees for:

  • Live classes;
  • Learning programs;
  • Educational resources;
  • Premium platform services; and
  • Any additional services offered through the platform.

Payments may be made using approved payment channels supported by Elimusphere.

Failure to complete payment may result in suspension or restriction of services until payment obligations are met.

6. REFUNDS

Refund requests shall be handled in accordance with the Elimusphere Refund Policy.

Students acknowledge that:

  • Certain digital products may be non-refundable once accessed or downloaded.
  • Refund eligibility may depend on the circumstances of the request.
  • Approved refunds will be processed through the original payment method where feasible.

The complete Refund Policy forms part of this Agreement.

7. STUDENT CONDUCT

Students must use the platform responsibly and respectfully.

Students shall not:

  • Harass, threaten, bully, or intimidate others.
  • Use offensive, abusive, discriminatory, or inappropriate language.
  • Share false information.
  • Disrupt classes or educational activities.
  • Upload harmful software, malware, or viruses.
  • Attempt unauthorized access to accounts, systems, or data.
  • Record, distribute, or publish classes without permission.

Elimusphere reserves the right to remove content, suspend accounts, or terminate access for misconduct.

8. ACADEMIC INTEGRITY

Students are expected to maintain honesty in all learning activities.

Students shall not:

  • Cheat during assessments.
  • Plagiarize assignments or projects.
  • Submit work completed by another person as their own.
  • Use unauthorized assistance during examinations or evaluations.

Violations may result in disciplinary action, including suspension or termination.

9. ASSIGNMENTS AND SUBMISSIONS

Students retain ownership of original work they create.

By submitting assignments, students grant Elimusphere a limited right to:

  • Store submitted work;
  • Process submissions;
  • Evaluate educational performance;
  • Generate learning analytics;
  • Maintain academic records.

Students remain responsible for ensuring submitted materials do not infringe on third-party rights.

10. LEARNING RESOURCES

Educational materials available through Elimusphere may include:

  • Notes
  • Videos
  • Presentations
  • Assessments
  • Practice exercises
  • Digital downloads
  • Other learning content

Students may use these materials solely for personal educational purposes.

Students shall not:

  • Copy;
  • Resell;
  • Redistribute;
  • Publish;
  • Modify; or
  • Commercially exploit platform content without written authorization.

11. INTELLECTUAL PROPERTY

All platform content, trademarks, branding elements, software, logos, text, designs, and educational materials are owned by or licensed to Elimusphere unless otherwise stated.

Nothing in this Agreement transfers intellectual property rights to students.

12. PRIVACY AND DATA PROTECTION

Elimusphere respects the privacy of its users.

Personal information collected through the platform shall be processed in accordance with:

  • The Constitution of Kenya, 2010;
  • The Data Protection Act, 2019;
  • Applicable regulations; and
  • The Elimusphere Privacy Policy.

Students consent to the collection, processing, storage, and use of information necessary to provide educational services.

13. COMMUNICATIONS

Students consent to receiving communications relating to:

  • Bookings;
  • Class schedules;
  • Assignment reminders;
  • Account notifications;
  • Service updates;
  • Educational announcements; and
  • Customer support matters.

Communications may be delivered through email, SMS, platform notifications, or other approved channels.

14. TECHNOLOGY REQUIREMENTS

Students are responsible for obtaining and maintaining:

  • Internet access;
  • Computing devices;
  • Software requirements; and
  • Any equipment necessary to access platform services.

Elimusphere is not responsible for disruptions caused by a student's equipment, internet provider, or third-party services.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by Kenyan law, Elimusphere shall not be liable for:

  • Internet interruptions;
  • Technical failures beyond reasonable control;
  • Loss of data caused by user negligence;
  • Decisions made by teachers or students;
  • Indirect, incidental, or consequential losses.

Nothing in this Agreement excludes liability where exclusion is prohibited by law.

16. SUSPENSION OR TERMINATION

Elimusphere may suspend or terminate accounts that:

  • Violate this Agreement;
  • Engage in fraud or misuse;
  • Compromise platform security;
  • Interfere with educational activities;
  • Breach applicable laws.

Students may discontinue use of the platform at any time.

Outstanding obligations that arose before termination shall remain enforceable.

17. CHANGES TO SERVICES

Elimusphere may modify, improve, replace, suspend, or discontinue services at any time where reasonably necessary for business, legal, technical, or operational purposes.

Material changes will be communicated through appropriate channels.

18. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from this Agreement shall first be addressed through good-faith negotiations before pursuing available legal remedies.

19. ACCEPTANCE OF THIS AGREEMENT

By creating an account, accessing the platform, booking a class, purchasing resources, or using Elimusphere services, you confirm that:

  • You have read and understood this Agreement.
  • You agree to comply with its terms.
  • You accept all platform policies incorporated by reference.

ELIMUSPHERE SYSTEMSWebsite: elimusphere.co.keEmail: info@elimusphere.co.ke

Document Version: 1.0